When Apple finishes the repair, you get the device back in the mail, again with no shipping fee. Apple can provide you with a Repair ID number for an iPhone, iPad, or iPod needing service, and you can take it to any UPS Store in the U.S., which will ship the device to Apple at no cost to you. If you can get to an Apple store, you can even make a reservation for AppleCare+ service. You can tap on it to see how many days remain, and purchase AppleCare+ (with or without Loss and Theft protection) right on your device. The latest iPhones and iPads will show you an AppleCare+ signup prompt right there near the top of Settings, if you’re still eligible.

Generally you get 60 days from the purchase date to buy AppleCare+ (only 30 days if you’re in Japan), and Apple has a page where you can check your exact device’s eligibility. When you’re shopping at the Apple store and, you’ll be offered AppleCare+ at checkout, and authorized Apple resellers can offer AppleCare+ too.īut you have some time to decide. If you already know you want it, buying AppleCare+ with the product is a good idea, just so you don’t forget. Do I have to buy AppleCare+ at the same time as the product? You can pay to extend that protection for longer, which is called AppleCare+. Every Apple device comes with a certain stretch of AppleCare warranty service and phone/chat support for free, typically one year for the warranty and 90 days of phone support. How is AppleCare+ different from the warranty Apple products come with?ĪppleCare is Apple’s term for its warranty programs.

How to get apple care on a new phone